🇬🇧 PRIVACY POLICY
1. Data Controller
Physio ROM Active Kirchstraße 24 53840 Troisdorf, Germany Email: [email protected] Phone: 02241 / 30 12 747
2. Collection and Processing of Personal Data
We collect personal data in two cases:
a) Contact Form When you contact us via the contact form, the following data is collected:
- First and last name
- Phone number
- Email address
- Your message to us
b) Google Analytics When you visit our website, Google Analytics automatically collects technical data, including anonymized IP address, browser type, operating system, pages visited, and time spent on the site.
3. Purpose of Data Processing
- Contact Form: Exclusively to process your inquiry and to get in touch with you.
- Google Analytics: For statistical analysis of user behavior on our website in order to continuously improve our offering.
4. Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies that enable an analysis of your use of our website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA. We use IP anonymization, so your IP address is shortened by Google within the EU before transmission.
You can prevent the storage of cookies by adjusting your browser settings. For more information, visit: https://policies.google.com/privacy
5. Legal Basis
- Contact Form: Art. 6(1)(b) GDPR (performance of a contract / pre-contractual measures)
- Google Analytics: Art. 6(1)(a) GDPR (consent)
6. Disclosure of Data
Personal data submitted via the contact form will not be passed on to third parties. Data collected via Google Analytics is transmitted to Google Ireland Limited.
7. Retention Period
- Contact Form: Data is deleted once your inquiry has been fully processed.
- Google Analytics: Data is automatically deleted after 26 months by default.
8. Cookies
Our website uses cookies for Google Analytics. Upon your first visit to our website, you will be asked for your consent to the use of cookies. You may withdraw your consent at any time.
9. Your Rights
You have the right at any time to:
- Access your stored data (Art. 15 GDPR)
- Rectification of inaccurate data (Art. 16 GDPR)
- Erasure of your data (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Object to processing (Art. 21 GDPR)
To exercise your rights, please contact: [email protected]
10. Right to Lodge a Complaint
You have the right to lodge a complaint with the State Commissioner for Data Protection and Freedom of Information NRW (LDI NRW).
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy as necessary. The current version is always available on our website.
Last updated: March 2026